Refund policy
Refund Policy – OUTLET4IT
Effective Date: [Add Today’s Date]
At OUTLET4IT, we strive to provide high-quality refurbished products. If you are not satisfied with your purchase, please review our refund policy below.
1. Returns Eligibility
You may request a return if:
- The item is defective or damaged
- The product is not as described
- You received the wrong item
👉 The item must be:
- Returned within 14 days of delivery
- In original condition
- With all accessories included
2. Non-Returnable Items
We do not accept returns for:
- Products damaged due to misuse
- Items missing parts or accessories
- Products returned after the return period
3. Refund Process
Once we receive and inspect your return:
- You will be notified of approval/rejection
- If approved, refund will be processed within 5–7 business days
- Refund will be issued to the original payment method
4. Return Shipping
- Customers may be responsible for return shipping costs
- If the product is defective or incorrect, we will cover the shipping cost
5. Exchanges
We replace items only if they are:
- Defective
- Damaged
- Incorrect
6. Order Cancellation
Orders can be canceled:
- Before shipment only
- Once shipped, cancellation is not possible
7. Warranty (Important for Your Store 🔥)
- Some refurbished products may include a limited warranty
- Warranty details are mentioned on product pages
8. Contact Us
For returns or refunds:
📧 Email: [your email]
🌐 Website: https://outlet4it.myshopify.com